Refund policy
Return & Refund Policy
Thank you for shopping at Nutbit Choco. We appreciate your business.
No Returns Policy
Once an order is confirmed and processed, we do not entertain any returns or exchanges. Please ensure that you carefully review all details of your order before completing your purchase.
Damages and Issues
We strive to ensure that your order arrives in perfect condition. If you receive a damaged or defective item, please contact us immediately at choco.nutbit@gmail.com so we can address the issue promptly.
Exceptions
We do not accept returns or exchanges for any reason, including but not limited to perishable goods, custom-made or personalised items, and items categorised as hazardous materials or flammable liquids.
Refunds
Refunds will only be issued if an order cannot be fulfilled or in the event of an error on our part that cannot be resolved with a replacement. If you have concerns about your order, please contact us directly at choco.nutbit@gmail.com for assistance.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
- By email: choco.nutbit@gmail.com
- By visiting this page on our website: https://nutbitchoco.com/pages/contact
- By phone number: 7983940445